Support Forum
can't install license key
User
Monday 3rd March 2025 I purchased layout editor, and now it will not accept my license key.
Monday 3rd March 2025 I purchased layout editor, and now it will not accept my license key.
Jürgen
LayoutEditorFull
Monday 3rd March 2025 Hi, I am sorry for the problem. What does happen when you load the license key file you received within the LayoutEditor under mainmenu/help/register_license/load? Does any error message show up? Are your license information afterwards displayed correctly? Have you tried to reload your license key file once more to exclude any download problem?
LayoutEditorFull
Monday 3rd March 2025 Hi, I am sorry for the problem. What does happen when you load the license key file you received within the LayoutEditor under mainmenu/help/register_license/load? Does any error message show up? Are your license information afterwards displayed correctly? Have you tried to reload your license key file once more to exclude any download problem?
Support forums are fading
Support forums are fading because nobody wants to wait days for a reply. AI answers faster and better. LayoutEditor is no different: please use Help → AI Console in the LayoutEditor for all questions. If that is not enough, licensed users still have e-mail support at support@layouteditor.com. This forum remains available here as an archive.