Support Forum

Installation problem with 'GLIBC_2.29' not found (required by /opt/layout/bin/layout) in Ubuntu

Edward

Monday 6th April 2020
recently I have updated layoutEditor with newer version, and after that I see the error message related GLIBC_2.29, i have tried to update Ubuntu, but I cannot resolve this issue. How can I fix this? Ed Kim
Jürgen
LayoutEditorFull
Monday 6th April 2020
What Ubuntu version are you using and what package did you install? The Linux package of the LayoutEditor are always using the system libraries including GLIBC it was build on. Using a package build for a newer Ubuntu version on an older Ubuntu system you may get that problem. The other way round it often works without an issue. So Ubuntu 18.04 with package for build for Ubuntu 19.10 may fail for example.
Peter

Sunday 12th July 2020
I have the same issue. The error is: /opt/layout/bin/layout: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.29' not found (required by /opt/layout/bin/layout) /opt/layout/bin/layout: /usr/lib/x86_64-linux-gnu/libQt5Core.so.5: version `Qt_5.12' not found (required by /opt/layout/bin/layout) ldd /of /lib/x86_64-linux-gnu/libm.so.6 ldd -v /lib/x86_64-linux-gnu/libm.so.6 linux-vdso.so.1 (0x00007ffc933e9000) libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f02b6fd6000) /lib64/ld-linux-x86-64.so.2 (0x00007f02b7765000) Version information: /lib/x86_64-linux-gnu/libm.so.6: ld-linux-x86-64.so.2 (GLIBC_PRIVATE) => /lib64/ld-linux-x86-64.so.2 libc.so.6 (GLIBC_2.4) => /lib/x86_64-linux-gnu/libc.so.6 libc.so.6 (GLIBC_2.2.5) => /lib/x86_64-linux-gnu/libc.so.6 libc.so.6 (GLIBC_PRIVATE) => /lib/x86_64-linux-gnu/libc.so.6 /lib/x86_64-linux-gnu/libc.so.6: ld-linux-x86-64.so.2 (GLIBC_2.3) => /lib64/ld-linux-x86-64.so.2 ld-linux-x86-64.so.2 (GLIBC_PRIVATE) => /lib64/ld-linux-x86-64.so.2 Ubuntu version: lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 18.04.4 LTS Release: 18.04 Codename: bionic
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LayoutEditorFull
Sunday 12th July 2020
Fro the error message ether the qt5 library is not installed on your system or a too old version. Please install the qt5 library and make sure you have installed the LayoutEditor package intended for Ubuntu18.04. If you install the package build for Ubuntu 20.04 this error message will appear in any case.
Peter

Monday 13th July 2020
By default, the highest version of GLIBC for Ubuntu 18.04 is 2.27. I downloaded the correct package; now it works :) Thanks!